| To
reserve a tour we require a 30% deposit, the
balance of your payment is due 30 days prior
to the trip start.
For
a customized private tour, asking for specific
planning work, we require a 30% deposit, as
soon as itinerary, inclusions and rates are
agreed upon. Half or the deposit (15%) is not
refundable.
Open
Group Tours. You will be asked a 30%
deposit as soon as the minimum number of 5 participants
is available.
Please contact us for details on our pricing,
single travelers, and cancelation policy.
How
to Book
Although we try to make this website as helpful
as possible, some info may not be updated; please
do not hesitate to contact us and talk about
any tour that you may be interested in.
You may book either by downloading the booking
form to send to us by fax 0039.0831.093429,
email (countryside@hotmail.it
) or call us to check availability and confirm
your choice.
We will acknowledge your booking with a confirmation
invoice. Your final balance is due no later
than 4 weeks before departure. We will send
you a receipt after we have received the balance.
Travel
agreement
1. Wine Holidays payment conditions
The Traveller shall pay the fee for the Tour
at the latest on the date specified by the agreement.
If the Traveller does not pay the agreed price
according to the Agreement the Organiser has
the right to cancel the agreement and retain
the Booking fee. The Traveller should pay the
fee for the tour according to the following:
Booking more than one month before the beginning
of the Tour:
The Booking must be confirmed by the Traveller
within five (5) days by paying a Booking Deposit
(Booking Fee). The booking fee is specified
in the program description for each Tour.
The remainder of the price of the tour (i.e.
the full price of the tour, including extras,
such as single room supplement) should be paid
to and received by Wine Holidays no later than
30 days before the beginning of the Tour.
Booking later than one month before the beginning
of the Tour:
The full price of the Tour should be paid to
and received by Wine Holidays within four (4)
days of booking.
If the traveller does not pay the Booking Fee
within the specified time Wine Holidays has
the right to consider the booking as annulled
and not booked. If the full price of the Tour
is not paid within the specified time Wine Holidays
has the right to consider the Tour Booking as
cancelled and to retain the Booking fee.
2.
Wine Holidays cancellation rules
The
Traveller has the right to cancel his booking
with the following conditions. If the Traveller
cancels his booking:
more than 30 days prior to the beginning of
the Tour: the Traveller pays a fee equivalent
to the Booking Fee
15-30 days prior to the Tour: the Traveller
pays 30% of the full price of the Tour
8-14 days prior to the Tour: the Traveller pays
50% of the full price of the Tour
7 days or less prior to the Tour: The Traveller
pays the full price of the Tour
3.
Partial cancellation
If a traveller makes a partial cancellation
(e.g. has booked two places on a tour and cancels
one of them) then the Traveller may be subject
to a supplemental charge. If a Traveller has
booked more than one place on a Tour and then
cancels one or more places, but not all, there
may be a surcharge applicable for the traveller(s)
that is (are) still booked. This supplemental
charge may be due to single room supplement
or similar elements in a Tour. Wine Holidays
does not provide cancellation insurance. A Traveller
who wishes to subscribe to a “cancellation
insurance” must do so independently.
4.
Travellers right to transfer the Agreement
The Traveller may transfer the Agreement to
another person who qualifies to participate
in the Tour. The Traveller must in a reasonable
time before the beginning of the Tour in order
to inform Wine Holidays of such a transfer.
If the Agreement is transferred to another person
both the original Traveller and the “new”
Traveller are jointly responsible to Wine Holidays
for payment of the Tour.
5.
Wine Holidays Programme changes
The detailed programme for a Tour is sometimes
defined later than the publication of the programme
on Wine Holidays’ site or in a brochure.
The planned visits and other elements of the
published programme are to be considered as
preliminary.
6.
Minimum number of participants on Wine Holidays
Tours
In the program description for each Tour the
minimum number of Travellers is specified. It
is also specified at what date this minimum
number of travellers must have registered.
(Note: A typical Wine Holidays Tour has a minimum
of 8 participants. The date at which the minimum
number of participants must be reached is typically
2 months before the beginning of the Tour. At
that date it is decided weather the Tour will
take place of not. Such an early date of decision
is chosen in order to facilitate for the Traveller
to arrange for any connecting travel or other
arrangements.)
7.
Organiser’s changes after the begging
of the Tour
If, after the beginning of the Tour, substantial
parts of the services included in the Tour cannot
be supplied as planned, the Organiser shall
organise appropriate alternative arrangements
without any surcharge for the Traveller.
If such a change leads to an inferior service
to the Traveller, he may, if reasonable, be
eligible for a price reduction or compensation.
8.
Instructions by the Organiser
The traveller shall follow instructions given
by the Wine Holidays representative for the
good conduct of the Tour. The traveller shall
follow reasonable code of conduct for the Tour,
for transport, hotel etc and behaviour should
be such as to not disturb fellow travellers
or others. If the Traveller in a significant
way deviates from appropriate code of conduct
the Organiser may cancel the Agreement.
9.
Travel insurance
The Traveller must arrange for his own personal
travel insurance independently with a third
party for the Tour (theft, health, repatriation,
liability, accident, capital, etc). Wine Holidays
is not responsible for any costs due to Traveller
not having arranged for personal travel insurance.
10.
Disputes and jurisdiction
The parties should endeavour to resolve any
disputes arising from the Agreement through
amiable negotiation. If the parties cannot reach
an agreement the matter may be taken to the
Public Complaints Commission or to court. The
Agreement is governed by Italian laws. Any conflicts
not resolved by negotiation between the parties
can be taken to for resolution to Italian administration
and courts only.
11.
Health care
Wine Holidays recommends the Traveller makes
sure that he has the European health insurance
certificate that can be had from appropriate
government health authorities within the European
Union, for travellers coming from EU countries.
Wine Holidays also recommends that the Traveller
considers organising for a third party travel
health insurance.
12.
Pets
Pets are not allowed on Wine Holidays Tours.
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Website Conditions
Wine Holidays is a trading
name of Poseidon Consortium
and its member companies.
We are an Italian registered Company. Our business
and the services we offer are governed by the
applicable laws of Italy.
For persons who are resident in the European
Union, the applicable booking and purchase conditions
are those which appear on the relevant product
pages and you must read these before confirming
your booking or purchase. Residents of other
countries must identify themselves as such at
the time of booking or purchase and ascertain
whether the booking or purchase will be accepted
from their country of residence and the conditions
applicable to their booking or purchase. All
bookings and purchases are also subject to the
general information appearing in our current
On-line brochure and product descriptions .
We recommend you print a copy of our applicable
booking conditions and this additional information
together with all other relevant details relating
to your chosen holiday or travel arrangements
prior to making a booking with us.
Cancellation and amendment charges are payable
if a booking or other purchase is cancelled
or amended after it has been confirmed.
Access to this Web Site is conditional on your
agreement that all information contained in
it and all matters which arise between you and
us will be governed by Italian law.
We shall not be liable for any loss or damage
of whatever nature (direct, indirect, consequential
or other) which may arise as a result, directly
or indirectly, from the use of any of the information
or material contained in this Web Site and/or
use of or access to any other information or
material via web links from this site or any
inability to access or use this Web Site. These
exclusions of liability apply only to the extent
permitted by law and, except for information
or material accessed via Web Sites or supplied
by an identified Third Party, where consistent
with our applicable booking conditions. If any
of these exclusions, in whole or part, is found
to be unlawful, void or for any other reason
unenforceable, that exclusion or part of the
exclusion shall be deemed severable and shall
not affect the validity or enforceability of
the other exclusion(s) or part(s) of the exclusion(s)
in question.
The information and/or prices shown on this
Web Site are updated from time to time and therefore
may have changed by the time you come to book
your holiday or travel arrangements. Whilst
every effort is made to ensure the accuracy
of all such information and prices, regrettably
errors do occasionally occur. You must therefore
ensure you check all details of your chosen
holiday or travel arrangements (including the
price) at the time of booking. The copyright
in the material contained on this site belongs
to us or its Licensors. The material may only
be used for that person's own personal use for
non commercial purposes.
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